rules
- I am NOT responsible for lost and/or damaged mail. I will take all measures to package your items safely, but I have no control over what may happen during shipment/how the post office and carriers will handle your package.
- For each GO and claim, there is a possibility of 3 payments – prices of goods, EMS, and DMS. I will clarify for each GO/claim how many payments will be needed. Please only join/claim if you have the funds to cover each payment. Once 1st payment is submitted, there are no backouts and no refunds!
- For claims – if you have submitted a form or commented, you have therefore committed to buying that item. If you decide that you do not want it anymore (before payment), there will be a strike on your name for backing out.
- For each GO and claim, payment for your item(s) are due upon form submission. Failure to do so will result in dropped order and a strike against your name.
- For EMS and domestic payments, I will keep you updated on when these are due. Failure to pay will result in your order being put up for reclaim without a refund and being blacklisted.
- Regarding EMS, I will not know how much EMS will cost us until the goods are ready to ship from the k-addy, so please be patient with me and do not ask how much it will be! You will know when you need to 😊
- GOs take time and require patience! If you do not wish to wait, please do not join my GOs! I will keep you all updated via tweets with the hashtag ‘#cherryjohmbupdates’ – no need to ask me via retrospring, email, or dms.
- Please read everything in my forms and emails! I will typically ask for payment screenshots, so please to make sure to submit those as well. This makes it easier on me to keep up with payments. I am not responsible for a missed payment, and if I am missing a payment screenshot, your items will be marked as unpaid for and will go up for reclaim.
- No refunds. These will only occur if a claim/group order has fallen through, and we are reimbursed. I cannot afford to make up for lost shipments or scams. If there is a problem with your order that has occurred because of me (i.e. wrong item), please message me and I will find a solution! Again, I am NOT responsible for lost and/or damaged mail.
- In the case that you would like for someone to cover your spot in a claim or go, YOU are responsible for finding that person to cover you. Once you have found your cover, both please message me so I can get things sorted out!
blacklists
Like many other GOMs, I have a 3-strike policy. If you are rude or impolite with me, that may result in a strike – under certain circumstances, I may go ahead and block you. As I said in the rules, GOs take time so please be patient with me. Failing to pay on time or failing to follow instructions may also earn you a strike. If you refuse to communicate with me after claiming an item or if your item(s) ever go up for reclaim, this will result in an automatic blacklist. Three strikes will get you blacklisted, and you will not be allowed to join any of my GOs or claims.
If you are ever concerned about a payment, I would prefer for you to message me about the problem rather than miss the payment without explanation. Please email or direct message me – there is always a solution!
contact
email : [email protected]
twt : cherryjohmbGOs / ig : cherryjohmb (both DMs should be open!)